Shipping policy

Shipping Policy – Comfora

At Comfora, we aim to deliver your order as quickly and smoothly as possible.

1. Order Processing Time

  • Orders are processed within 1–2 business days after confirmation

  • Orders placed on weekends or holidays will be processed on the next working day

2. Delivery Time

  • Estimated delivery time: 7–12 business days across India

  • Delivery timelines may vary depending on your location and external factors

4. Cash on Delivery (COD)

  • COD is available on eligible orders

  • Our team may contact you to confirm your order before dispatch

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS/Email

  • You can track your order in real-time using the provided link

6. Delays & Exceptions

While we strive for timely delivery, delays may occur due to:

  • High demand or peak seasons

  • Courier partner issues

  • Unforeseen circumstances (weather, strikes, etc.)

We appreciate your patience in such cases.

7. Incorrect Address / Failed Delivery

  • Please ensure your shipping details are accurate

  • If delivery fails due to incorrect information or unavailability, re-shipping charges may apply

8. Damaged or Lost Packages

  • If your order arrives damaged, contact us within 24 hours of delivery

  • Provide clear photo/video proof for quick resolution

9. Contact Us

For any shipping-related queries, contact us at:
📧 comforasupport@gmail.com